Free retail readiness check

A clearer view of where to begin.

This short assessment helps cultural retail teams identify what is established, what needs attention, and which next steps are likely to matter most.

Begin with your current situation.

0 of 12 questions answered

Which description best fits your organization?
01 · StrategyWe can clearly explain what retail should contribute to our mission and visitor experience.
02 · StrategyWe have realistic financial and nonfinancial goals for retail.
03 · StrategyOur priorities, budget, responsibilities, and next decisions are documented.
04 · MerchandiseOur assortment reflects our institution, visitors, and a useful range of price points.
05 · MerchandiseBuying decisions use sales, inventory, timing, margin, and available budget.
06 · MerchandiseWe have a manageable vendor base and a consistent way to evaluate products.
07 · OperationsRetail roles, decision rights, and day-to-day responsibilities are clear.
08 · OperationsStaff have usable procedures and training for core retail tasks.
09 · OperationsInventory and sales information is reliable enough to guide action.
10 · ExperienceThe shop is easy to find, enter, navigate, and use for visitors with different needs.
11 · ExperienceDisplays and staff help visitors understand how products connect to our story.
12 · ExperienceWe regularly review results, visitor response, and team observations to improve.
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